Hospitality Modern Apprenticeships in Scotland


A snapshot of testimonials from some of our apprentices who have achieved their qualification through

The Apprenticeship programme is a fantastic way to gain an industry recognised qualification while you work. Xtra- provided support, my assessor was great and supportive her personality made it easy and a pleasure to deal with while I worked towards achieving my Hospitality Supervision and Leadership qualification.’s approach was really flexible, they did not pressure me with timeframes and allowed me to work at my own pace. Since completing my qualification, I have successfully moved into a store manager role. I can not recommend the Apprenticeship programme highly enough – it is great for both team members and employers.

M Wilson

My experience with Anneliese and Xtra- has been so positive! It has helped me to pinpoint the areas of my job that I need to work on and to learn why some things are the way they are. I also feel like I have learned to be more confident in my workplace and to feel more empowered. I would totally recommend working with them!

D Medina

I was working as a Supervisor in a luxury hotel in Edinburgh. Last year through my employer I was lucky enough to do an apprenticeship with and I’ve been amazed with the standards and professionalism they had. Since the beginning, my assessor Anneliese, helped me to understand the process I was going through and how to get the results I wanted. We were in regular contact during the apprenticeship and she was very flexible on appointments depending on my rota. She assisted me during the training I received and always helped by motivating and coaching to get my best out of myself. The experience was incredibly rewarding and enjoyable at the same time. As a result of achieving the apprenticeship, I had an interview in a prestigious golf estate near London, where they evaluated my experience and qualifications and offered me a senior management position. I’d like to thank and mostly Anneliese who was amazing throughout the whole process. I’d recommend this apprenticeship to whoever strives for excellence and wants to achieve great goals in their lives.

A Ludovico

With the desire to enhance my professional and personal skills I approached Xtra- who offered me the opportunity to complete an SVQ in Hospitality Supervision and Leadership Apprenticeship. Thanks to this course and my Assessor, I was able to achieve all the desired outcomes while working. I was able to apply the notions learnt through the course in practice, which considerably developed my personal and professional approach to leadership and supervision and enhanced my insight on specific hospitality skills. I met my assessor on a weekly basis and the flexibility shown by her and was excellent. I was able to schedule meetings at a convenient time. I would totally recommend this course and this company if you are a serious individual looking to gain further knowledge in your professional field.

C Daraio

The Modern Apprenticeship programme was an opportunity for me to learn while I earn and gain a deeper understanding of my role and ultimately an industry recognised qualification. The programme gave me a clear insight of what I needed to work on to push myself to the next level. The theory of the Modern Apprenticeship was one of the most rewarding parts of the course. I proved to myself that I knew why I was doing what I did, and in turn helped me see what course of action could challenge me next. The way in which delivered the Modern Apprenticeship programme was extremely flexible and allowed me to work it into my own working schedule. Housekeeping is a very busy department but being assessed is no burden on your work day, and every housekeeper needs a bit of company! From beginning just two and a half years ago as a full-time room attendant, I am now Assistant Housekeeping Manager and hope to become Housekeeping Manager in the near future as a direct result of the Apprenticeship programme. I cannot thank enough for their time to provide this opportunity and help me strive to be my best. Can’t recommend enough!

M Bryce